HELP CENTER

Frequently Asked Questions

Find quick answers about LED channel selection, strip compatibility, sizes, diffusers, accessories, pack quantities, shipping and project orders.

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01 How do I choose the right LED aluminum channel?

Start with the installation type, available space and LED strip width. Surface-mount profiles work well for cabinets and shelves, corner profiles direct light at an angle, recessed profiles create a flush finish, and plaster-in profiles are designed for trimless architectural installations. Always check the product dimensions and inner width before ordering.

02 Will my LED strip fit inside the channel?

Check the PCB width of your LED strip against the usable inner width of the channel. The LED strip width should not exceed the channel inner width. For example, a 10mm LED strip requires at least 10mm of usable inner width, while a slightly wider channel can make installation easier.

03 What is the difference between clear and milky white diffusers?

Milky white diffusers soften the light, reduce glare and help make individual LED points less visible. Clear diffusers transmit more light but usually show more of the individual LEDs. The final result also depends on LED density and the depth of the profile.

04 What profile lengths are available?

Available lengths vary by product. Common options may include 1m, 2m and 3m profiles, depending on the model and pack configuration. Check the product page for the currently available length options before ordering.

05 Do LED channels include diffusers, end caps and mounting clips?

Included accessories vary by product and pack. Many channel kits include a diffuser, end caps and mounting clips, but you should always check the product description and package contents before ordering.

06 Can I cut LED aluminum channels to a custom length?

Yes. Aluminum profiles can generally be cut to the required length using an appropriate fine-tooth saw or aluminum cutting tool. Measure carefully before cutting and remove sharp edges and metal debris before installing the LED strip.

07 How is shipping calculated for long aluminum profiles?

Shipping depends on profile length, quantity, destination and package size. Longer aluminum profiles may require different shipping methods because of their dimensions. The available shipping options and cost are calculated based on the order and delivery destination.

08 Can I order larger quantities for a commercial project?

Yes. We support larger project quantities and can help review product selection, pack sizes, compatibility and shipping options. For larger or mixed orders, send us your project requirements for assistance.